Privacy Policy and Data Protection – Elvia Méndez
The following Privacy and Data Protection Policy governs the collection and use of personal information through Elvia Méndez and the services she offers.
By accessing our social media platforms, website, or registering to use our services, you declare that you have read, understood, and accepted this Privacy Policy and agree to be bound by the terms set forth herein.
Personal Information
If you contact us or register for a program, workshop, or session, we will collect information such as your name, email address, phone number, or any other data you voluntarily provide. We kindly ask that you do not include sensitive information that is not necessary.
Except in circumstances such as illegal activities or serious threats to health and safety, we will not share your personal information with unauthorized third parties.
If your case requires referral, we will indicate the appropriate entity or professional.
You may opt out of receiving communications from us at any time.
How We Handle Complaints and Requests
You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate, outdated, or incomplete. You may also file a complaint regarding the handling of your data. These services are free of charge.
To protect your privacy and that of others, we will require proof of identity before granting access or making changes.
We are committed to responding within a maximum period of 30 days. If the request requires additional time, we will notify you of the estimated response date.
How We Protect Your Personal Information
We take the security of your information very seriously. Access is limited strictly to those who need it in order to provide services to you.
All collaborators, contractors, and third parties with access to personal data are required to maintain strict confidentiality, even after the end of their employment or contractual relationship.
The processing of personal data carried out by Elvia Méndez includes:
Collection, storage, processing, and use for purposes related to the services offered.
Database management.
Sending information about programs, workshops, sessions, invitations, and related communications.
Evaluation of the quality of services provided.
Retrieval and collection of user data.
In the event of handling credit card data or financial information, such data will be governed by the policies of authorized payment platforms (e.g., Stripe, PayPal, or others).
Transfer of Data to Third Parties
Information may only be shared with technology service providers (CRM platforms, automation tools, payment processors, hosting providers) that comply with applicable data protection regulations.
Web Analytics
Our website may collect anonymous information about your browsing activity, including:
Date and time of visit.
Type of device, operating system, and browser.
Associated IP address.
URLs of visited pages.
Referring website.
Search terms used.
To obtain this information, we use cookies and tracking pixels.
Cookies are small text files that allow us to remember your preferences. You may disable cookies in your browser settings; however, some website functions may be limited as a result.
This website may also use Google Analytics, a service that transmits website traffic data to Google servers in the United States. Google does not identify individual users nor associate IP addresses with other data. We use these reports to better understand how the website is used.
By using this website, you consent to the processing of your data by Google in accordance with its own Privacy Policy.
Social Media
This website may include interfaces with social media platforms such as Facebook, Instagram, LinkedIn, or others.
If you choose to interact with these buttons (for example, “Like” or “Share”), your information will be subject to the privacy policy of those platforms.
Contact
For inquiries related to this Privacy Policy and Data Protection, please contact us at:
